Privacy Policy
Last updated: December 2024
Introduction
VinylCreatives ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our custom vinyl record services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and shipping address
- Payment information (processed securely through Shopify)
- Order history and preferences
- Custom artwork and audio files you upload
- Communications with our customer service team
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your custom vinyl record orders
- Communicate with you about your orders and our services
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., Shopify, shipping carriers, payment processors)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
To exercise these rights, please contact us at support@vinylcreatives.com
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, see our Cookie Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: support@vinylcreatives.com
Or visit our Customer Service page